AI assistants that know your business.

Give your website an assistant that answers every customer, day and night, in their own language, using only the facts you approve. It captures inquiries, passes requests to your team and connects to the systems you already use.

  • Answers only from information you have given and approved
  • Requests sent to the right team, after the customer confirms
  • Live answers from your booking, ticketing and other systems
  • Voice conversations, hands-free, in every supported language
S
Larkmoor Concierge
Online
Ask anything…

Fictional businesses and sample conversations, shown for illustration.

24/7
answers, with no queue and no hold music
12
languages for the chat window, with replies in your customer’s own
2
lines of code to add it to your site, or one WordPress plugin
0
conversations ever used to train an AI model

Every unanswered question is a customer who goes elsewhere

Most people who visit your website have one question. When is checkout? Is there parking? Are there seats on Saturday? Do you take my insurance? When nobody answers (at night, at the weekend, in another language, while the phones are busy) they leave. Sectorly.ai answers every one of those questions in your voice, and turns the conversation into something your team can act on.

Answer every question, capture every inquiry and act on it, at every hour and in every language.

Answer from your facts

Services, prices, hours, policies and directions, without making anything up.

Capture leads

Names, emails and phone numbers, collected naturally in the conversation.

Route requests

Late checkouts, appointment requests and event inquiries, sent to the right team once the customer confirms.

Share live information

Performances, seats, availability, menus and events, straight from your own systems.

Welcome members and guests

Greet invited guests by name from a QR code, or keep an assistant for members, students or staff only.

How Sectorly.ai is different

This isn’t a generic chatbot with your logo on it. Each assistant is built from a clear picture of your business, checked by an AI Quality Check and by our team before it goes live, and it never changes until you approve the next version. You see every conversation in your own portal.

From first conversation to live assistant

We set your assistant up the way it will really be used: we capture what you know, check it, approve it with you, put it live wherever your customers are, then help you improve it.

  1. 1

    Capture

    A short guided intake with our team, or a first draft built from your website.

  2. 2

    Teach

    You fill in a questionnaire written for your industry, in your own portal.

  3. 3

    Check

    Quality Check spots conflicts and gaps, and asks you the questions that fix them.

  4. 4

    Approve

    We approve the version with you. That version is what your customers see.

  5. 5

    Go live

    On your website, WordPress, a hosted page, QR codes, voice and an app.

  6. 6

    Improve

    Conversations, leads and trending topics show you what to refine next.

What you get

Your assistant

A chat bubble on any website, a full-page chat, or an app your customers add to their phone.

Your portal

Update what it knows, read conversations, export leads and manage invitations.

WordPress plugin

Add the assistant to a WordPress site with a single setting.

A clear picture of your business, not a pile of documents

Your assistant answers from information you have given and approved. It is organized and checked before it is used, rather than guessed from a search through uploaded files.

A questionnaire for your industry

Policies, facilities, services, local tips, contacts and the tricky questions your team gets asked, in twelve topics.

Your business profile

Locations, opening hours and contact details, with a note on when the assistant should offer each one.

Google Business Profile

Your rating, hours and recent reviews, linked from Google Maps and refreshed every day.

A head start

We can draft your assistant from your website address, or from text, links and spreadsheets you already have.

You choose what it uses

Decide which parts of your business profile each assistant may share.

Several audiences, one assistant

Give guests, members or groups their own instructions and links.

Answers you can stand behind

Your assistant is never left to improvise. Every reply is built fresh from four things you control.

Its instructions

Who it is, how it behaves and what it must never do, fixed when you approve it.

Your business

Your knowledge, profile, hours, contacts and reviews.

The conversation

What has already been said, so follow-up questions make sense.

Who is asking

A recognized guest’s name or group, and the page they are on, when you allow it.

All four, for every message. That is why your assistant sounds like your business and not like a search engine. It always knows today’s date and time, so an approved version never goes out of date.

Strict or flexible

Strict answers only from your information. Flexible may add well-known public facts and general tips, but never makes up prices, availability, hours or policies.

It says when it doesn’t know

In strict mode, a question it can’t answer gets an honest reply and a way to reach your team, not a guess.

Leading AI models

Powered by Google’s Gemini models, and moved to better models as they arrive, with no rebuild on your side.

Your own AI account, if you prefer

Run your assistant on your own Google Cloud account, so AI usage is billed to you directly.

Used to answer, never to train

Conversations are used only to answer your customer. No AI model is trained on them.

Instructions stay private

Visitors never see the instructions behind your assistant.

What it will not do

It won’t surface something nobody approved, because it doesn’t search through uploaded files when it answers. It won’t change while you edit a draft. And in strict mode it won’t guess.

A chat window that belongs on your website

It looks like part of your brand, works on every device, and every change you make in your portal appears instantly, with no website update.

Your brand

Your colors, icons, cover image, position and wording, with the “Powered by” line removable.

Personas

Named characters with avatars, each with their own tone and voice.

Everywhere

A website bubble, a full-page chat link, QR codes, and an app customers add to their home screen.

Aware of the page

It knows the page your customer is reading, answers in context, and can point them to a better page.

Opening hours

A weekly schedule with holidays and an away message, in your time zone.

Picks up where they left off

Past conversations resume on return, and move to another device only after an email code.

Light and dark

Customers can switch themes, and your brand colors carry through both.

Read aloud

Any reply can be read aloud, with a play button under each answer.

Keep a copy

Customers can download their conversation, if you allow it.

Live on your site in minutes

No developers needed and nothing to install on your servers.

  1. 1Copy your two-line snippet from your portal.
  2. 2Paste it into your website, or install the WordPress plugin.
  3. 3Preview it on desktop, tablet and phone, then go live.
WordPress plugin One setting: your assistant’s key.

In their language, and out loud

Customers write or speak in their own language, and the assistant answers in it. The chat window itself is available in 12 languages, and you can adjust every label in each one.

✕Larkmoor Concierge▢
S
Sophie · Listening…
Is the rooftop bar open tonight?
SophieYes. The Lantern Bar on the roof is open until midnight, with live piano from 21:00. Hotel guests don’t need a reservation.
22 call-screen themesPick a theme to restyle the live call.

Chat window languages

EnglishΕλληνικάEspañolFrançaisDeutschItalianoPortuguêsNederlandsРусский日本語中文العربية

For each language

Its own greeting and conversation starters, and automatic detection of the customer’s language.

Voice

  • Customers can speak instead of typing.
  • Replies in natural voices, chosen for each assistant or persona.
  • A hands-free call: it listens, answers sentence by sentence, and stops when interrupted.
  • Switch language mid-call, and it follows.
  • Start a call from the chat window, a full-screen page, or a QR code in your lobby.
  • Daily voice limits keep costs predictable.

It understands what customers want, and gets it done

You teach your assistant the requests that matter to your business. For each message it works out what the customer needs and handles it the right way: a set answer, a live lookup, or an action.

Set answers

The exact wording for questions that must always be answered the same way.

Live web search

Events in town, the weather and the news, from live search results.

Your menus and timetables

Answers from a menu, timetable or news list you already publish.

Live data from your systems

Availability, bookings or orders, looked up as the customer asks.

Multi-step lookups

Find the show, its seats and its prices, and bring them together in one reply.

Requests to your team

Collects the details, confirms them with the customer, then emails the right team.

Connected AI toolsNew

Uses tools from your other systems, and always asks the customer before changing anything.

More than text

Buttons that take actionLinks you chooseThe right page on your siteVideos and trailersAudio guides and podcastsMaps and directionsA front-desk contact

Connected to the systems you already run

Live answers need live data. Your assistant connects to your booking, ticketing and business systems, and we combine them into simple flows, with no code and nothing for you to host.

▶ Startwhen · where
⌁ Seasons & productionsTessitura
⌁ Performances by dateTessitura
⧩ Filter by venuematches
→ Shape for chatwhats_on
⚑ Reply
The flow designer. Each step on a visual canvas, tested live before it goes to customers.

Your systems

Booking engines, ticketing, CRMs and more. Access details are encrypted and never shown again.

Visual flows

Step-by-step lookups that understand “this weekend” or “next Friday”, built visually and reused across assistants.

Connected AI toolsNew

Let the assistant use tools from your other systems, read-only or with permission to make changes.

Safe by design

Anything that would change data asks the customer to confirm first. Connections can be switched off at any time, and while a lookup runs the customer sees a friendly “Checking…” message, in their language.

What our customers connect

A few examples of what teams set up.

Parking map emailsEmail
Accessibility and wheelchair alertsSlack · Microsoft Teams
Live availability checksYour booking or parking system
Group sales and event leadsHubSpot · Salesforce
Support ticketsZendesk · Freshdesk
Reminders by textSMS
Newsletter sign-ups with consentMailchimp · Constant Contact
AutomationsZapier · Make

A box office assistant that knows the season and the patron

For venues on Tessitura, your assistant answers from your live system: what’s on, which seats are free, what they cost and how to book. It recognizes the patron who is asking, and every purchase is completed on your own TNEW checkout.

What patrons can do

Find the right show

Dates, running times and prices, straight from your season.

Put seats in their cart

Best available or chosen seats, packages and promo codes, ready at your TNEW checkout.

Sign in as themselves

Inside the chat, or already signed in from your website.

See their bookings

Upcoming performances and seats, and have their tickets or confirmation resent.

Memberships and giving

Membership benefits, renewal dates, gift certificate balances and ways to give.

Plan their visit

Parking, access, dining, latecomers, bags and directions.

No card details in chat

Payment always happens on your own TNEW checkout, exactly as it does today.

Protected sign-in

Passwords are never stored, patrons accept a privacy notice, and repeated attempts are limited.

You decide what it can do

Choose what the assistant may look up or change. Every change needs the patron’s confirmation.

Start safely

Your Tessitura connection is encrypted, and you can start in a test environment.

Questions it answers from your box office system

What’s on this weekend?Are there seats for Swan Lake on Saturday?How much are Dress Circle tickets?When does the new season go on sale?What time are my tickets on Friday?What does a membership include?What’s left on my gift certificate?
Built for: Opera companiesOrchestras and concert hallsTheaters and playhousesBallet and dancePerforming arts centersFestivals

Open to all, personal for guests, or by invitation only

Open

Anyone can chat

No sign-in. For public websites.

Recognize guests

Greet guests by name

Invited guests arrive by QR code or link and are welcomed personally. Nobody is ever turned away.

Invitation only

Private assistants

Only invited people can chat, by QR code, invitation link, or email and password.

Branded QR cards

Print a card for every room, seat or member, with your own welcome message.

Email invitations

One at a time or in bulk, sent before arrival, each with the guest’s own code.

Upload a spreadsheet

Invite hundreds of guests at once, with their dates and groups.

Access that fits the stay

Valid for a hotel stay, a school term or a season, with extra grace time if you want it.

Groups and personal touches

Group people by room, class, tour or membership tier, and choose whether the assistant may use their name.

One guest list

Guests, groups, dates and invitations in one place, with export, extend and revoke.

Every inquiry captured, with consent on record

Your assistant collects the details you need, either before the chat begins or naturally during it, and keeps one record for each customer across conversations, with their consent recorded.

A form or a conversation

A short form before the chat, or the assistant asks naturally as it goes.

The details you need

Name, email, phone, company, job title and address, plus any custom fields.

Privacy built in

Privacy and cookie notices (we can draft them with you), and consent that asks again when it expires.

Kept only as long as you choose

Conversations are deleted automatically after the period you set; your activity totals are kept.

One record per customer

Details shared over several conversations build up a single record.

Consent on record

When each customer accepted your policies is saved with their record.

Ready for your CRM

Export customers and conversations whenever you need them.

Checked before it speaks, and never changed by accident

Your customers always see the version you approved, never a draft someone is still editing. Each new version is checked by AI and by our team before it goes live.

  1. Draft

    You update your questionnaire and settings.

  2. Check

    A quick conflict check, then you submit it for review.

  3. Review

    Quality Check and our team review it, and ask for changes if needed.

  4. Live

    The approved version goes live.

Quality Check & Feedback
1. Analysis2. Feedback3. CorrectionsHistory

⛔ Conflicts to fix

  • Check-out time: the questionnaire says “Check-out by 11:00”, but the instructions say “Check-out is at 12:00 noon”. Guests would get two different answers, so keep one.
  • Pets: the questionnaire says “Dogs welcome in Garden Wing rooms”, but another note says “No pets are allowed anywhere”. Remove the old line.

⚠ Missing information

  • Spa cancellations: guests are sent to book spa treatments, but there is no cancellation policy.
  • Late checkout fee: the policy says “on request” but not whether there is a charge.

✓ Duplicates

  • None found.

Next step: settle the check-out and pet conflicts, then add the spa cancellation policy before approving.

Every version saved

Each approval is saved as a version. Compare it with your draft, and go back in one click.

Go live your way

Publish by hand, or automatically as soon as a version is approved.

House rules

Rules your assistant must always follow, such as never giving medical or legal advice.

A person in the loop

Our team reviews every new business before its assistant goes live.

Everything in one place, for your whole team

Manage your assistants in your own portal. Give each person on your team access to exactly what they need.

Content and knowledge

Your questionnaire, persona and tone, greeting, links and policies.

Languages

Your languages, default language, greetings and labels for each.

Add to your website

The code to paste, the sites it may appear on, and a preview on every device.

Your business profile

Locations, hours, contact details and your Google Business Profile.

Invitations and customers

Guest lists, QR cards and invitations, and every captured lead.

Conversations

Every conversation in every language, searchable and ready to export.

The right access for each person

Decide who can see conversations, update knowledge, manage invitations or export leads, assistant by assistant. One manager can look after several businesses, and the portal is available in English and Greek.

See what customers ask, and what to improve next

9,412Messages
2,147Conversations
1,731Unique visitors
Messages per daySep 14 – Oct 13
0 150 300 450 Sep 14Sep 21Sep 28Oct 5Oct 13
Illustrative data for a fictional hotel.

Watch words

Choose the words that matter, like “refund”, “wheelchair”, “wedding” or “allergy”, and see how often they come up and who said them.

Activity at a glance

Messages, conversations and unique visitors for any date range.

Every website

See how the assistant performs on each site it runs on.

Trends that last

Daily totals are kept even after old conversations are deleted.

Set up for the way your industry works

Every industry starts from its own questionnaire and tested instructions, so your assistant is useful from day one and gets better as you add to it.

Performing arts

What’s on, seats and prices from Tessitura, patron bookings, and every purchase finished at your TNEW checkout.

Learn more →

Clinics and practices

Hours, locations, services and insurance questions answered strictly, with appointment requests captured.

Restaurants and bars

Menus, allergens, opening hours and table requests, in every language your guests speak.

Schools and members’ clubs

Private assistants by class, cohort or tier, with term-length access and printed QR cards.

Tourism and rentals

Check-in instructions, house rules and local recommendations for every guest, every stay.

Learn more →

Professional services

Qualify inquiries, capture details and route them to the right person, with consent recorded.

Agencies and partners

Run an assistant and portal for each of your clients, with white-label options.

Retail

Products, stock questions, returns and store hours, with leads passed to your sales team.

Every assistant starts with

A questionnaire for your industry

The questions that matter for your kind of business.

Tested instructions

A proven starting point for tone and behavior.

A guided setup

Our team works through it with you.

A preview before launch

Try your assistant before your customers do.

Not one assistant for everyone, but an assistant for every business.

Your conversations and customer data stay yours

Used to answer, never to train

Conversations are used only to answer your customer. No AI model is trained on them.

A scalable cloud service

Fully hosted and managed for you, and it grows with your traffic. Data is encrypted in transit and at rest.

Separate by design

No other business can ever see your conversations, customers or settings.

Kept as long as you choose

Conversations older than your retention period are deleted automatically.

Only on your websites

Lock your assistant to your own domains.

Every change recorded

Named accounts and an audit log of who changed what, and when.

Security in detail
Team sign-inSingle sign-on for every portal, with each person’s role checked on every visit.
Guest sign-inInvitation-only assistants have their own sign-in, re-checked against the guest’s dates every time.
Chat historyConversations move to a new device only after a code sent to the customer’s email.
Patron sign-inTessitura passwords are never stored, and repeated attempts are limited.
ConnectionsAccess details for your systems are encrypted, and any change to data needs the customer’s confirmation.
ConsentPrivacy and cookie notices, and consent that expires and asks again.
Usage limitsIf your plan’s allowance runs out, customers see a message you choose instead of an error.
HostingA scalable cloud service, fully managed by us, with HTTPS on every connection.
Team accessEach person sees only the assistants and features you give them.

A plan sized to your business

Every business is different, so plans are based on how many conversations you have, how many assistants you run and what they connect to. Tell us about yours and we’ll put together a proposal.

Pay for what you use

Usage is measured by message, with a live balance. If it runs out, customers see a message you choose rather than an error.

Monthly or by contract

A monthly plan, or a contract with an allowance for its term.

Your own AI account

Run your assistant on your own Google Cloud account, and AI usage is billed to you directly.

For agencies and partners

Volume, bundle, white-label and revenue-share terms are available.

Screens and conversations show Sectorly.ai with fictional businesses, people and data. Tessitura and TNEW are trademarks of Tessitura Network, Inc.; Gemini, Google Cloud and Google Business Profile are trademarks of Google LLC; WordPress is a trademark of the WordPress Foundation; other names belong to their owners and are used only to describe compatibility.

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